Brockenhurst College | Brock is one of the most successful Sixth Form colleges in the UK, offering A levels, Vocational, Adult Learning, Apprenticeships, Business courses.Admissions Administrator
Wessex Education Shared Services are looking for an accurate Admissions Administrator to join our team based at Brockenhurst College. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £20,103 - £21,060 per annum DOE. Whilst this is a full time role, we would also consider applications for part-time hours.
We are a high-achieving college who attract around 2,800 sixth form students across the region each year. We are based within the stunning New Forest National Park and offer our students a huge range of courses and superb facilities.
About the role
Your responsibilities as our Admissions Administrator will include:
- Assisting with the coordination of the student admissions journey
- Responding to and tracking online, phone and personal enquires and applications, ensuring these are dealt with effectively and in a timely manner, in line with college timescales
- Providing reports and data from internal systems
- Providing procedural advice to potential student applicants to the college by providing information by telephone or in person to prospective students and/or their parents (e.g. on courses, policies, term dates, entry qualifications)
- Maintaining an online booking system for student applications
- Coordinating and organising sixth form and adult learner enrolment procedures including the collection of fees, raising invoices and processing refunds in line with College finance regulations
- Arranging interviews and auditions (by online system, email, letter and/or telephone) for applicants and maintaining an appointment schedule
- Working with the Schools Liaison team to provide appropriate interview slots and assist with travel arrangements
- Organising materials for Schools Liaison teams to use at events, liaising with Marketing team as necessary
- Liaising with external organisations, students, parents and bodies relevant to the specific responsibilities of the Admissions and Progression Manager and Schools Liaison Team
- Liaising with the admissions, enrolment and MI teams as necessary e.g. regarding offer letters, course changes and student withdrawals
- Assimilating information on students with learning differences and individual needs and liaising with relevant staff
- Liaising with Heads of Curriculum/teaching staff regarding course organisation and requirements
- Monitoring Student Loan Portal for Adults and liaison with Access co-ordinator
- Administrating and assisting as required at College events; including Progression Day(s), HE Fair and enrolment
- Organising meetings on behalf of the Admissions and Progressions Manager and visits to the College by external partners
- Collating statistical information and complete statistical returns for internal and external purposes
- Assisting with the issue and compilation of customer feedback
- Ordering and maintaining stationery for the Schools Liaison and Admissions team
What we are looking for in our Admissions Administrator:
- 5x GCSEs at Grade C or above to include English and Maths (or equivalent)
- A minimum of 1 years experience in an office administration role to include dealing with the public, telephone communications and call transfers, keeping statistical records and providing information and advice to customers
- Competence in the range of Windows/Office packages including Word, Excel, and Outlook
- The ability to work with in-house IT systems after training
Benefits you will receive as our Admissions Administrator include:
- Access to onsite Gym, Tennis/Badminton courts, Football pitches (indoor & out)
- On-site Nursery offers childcare at superb rates in and outside of term time
- Enrolment into the NEST Pension Scheme
- Free eye care vouchers
- Free secure onsite parking
- Access to a range of discounts including shopping, travel and healthcare
- 25 days leave plus bank holidays (pro rata for part time staff)
- An option to purchase further leave through our Annual Leave Purchase Scheme (Support Staff only)
- Access to our Employee Assistance Programme provided externally to the College. This is a completely confidential service and is free to all members of staff at the College.
If you feel you are the right candidate for this Admissions Administrator role then please click ‘apply’ now! We’d love to hear from you!
Closing Date: Sunday 4th June 23
The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.
